FAQs

Delivery & Payment

How much is shipping? How long will it take?

The default shipping is a NZ Post Bag "Economy Tracked"  The delivery target is 3 working days (NZ Post)

There is Courier upgrade available (additional $2) for NZ Post Courier service with target overnight delivery and track & trace.

 

How do I pay?

Payments can be made manually by bank deposit, Paypal, and of course credit card.

 

PayPal are trusted and used world-wide - we love the fact that details of the buyer and vendor are kept completely secure and confidential - your personal details will not be seen or recorded by us. Using this method enables us to see that your payment has approved immediately, this means orders can be processed efficiently.

 

Can I make a custom order?

We will do our very best to fulfill special requests orders - simply contact us with what you have in mind and we will respond as quick as we can. 

 

Do I need to have a PayPal account?

No, this is completely optional.  Although we use PayPal to receive some payments, this does not mean you need to have a registered account with them.  When you are ready to purchase, simply follow the steps and enter your address and credit card details - there is no need to create and account or to register anything.  PayPal will confirm your payment with us immediately.  This system is highly efficient, which means we are able to process our orders fast.

 

Do you supply stockists?  Offer wholesale to businesses?
Sadly Liv doesn't do any stockist arrangements at this time as her time to create earrings can vary depending on netball and other school activities. We don't want her to let down stockists or have too many to make!

Thanks for your understanding.